The National Association of the Remodeling Industry, MN Chapter is proud to announce that Roberts’ Residential Remodeling, Inc. has been awarded the Achievement in Consumer Excellence (ACE) award. The ACE award recognizes companies that provide outstanding service in quality, responsiveness, meeting deadlines, professionalism, and communication.
What is the ACE Award?
ACE – Achievement in Consumer Excellence is a consumer rated award program that recognizes NARI MN members who provide exemplary service. All members who provide products or services to consumers are eligible. Member companies of all types and sizes can be recognized as ACE Award recipients based on consumer evaluations of their work.
The ACE Award recognizes members who receive an average score of 4 (out of a possible 5) on five criteria: quality, responsiveness, meeting deadlines, professionalism, and communication. Consumers who have directly worked with the NARI member rate them in each of the five areas. To qualify members must receive an average score of 4, with no score in any individual category lower than a 3. Members who receive the required scores on a minimum of five surveys are
recognized as a NARI MN ACE Award recipient. Congratulations to Roberts’ Residential Remodeling, Inc. on this great achievement!