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Home Remodeling Customer Reviews
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We were very pleased with our bathroom remodel. Robert’s understood our vision and worked with us to make everything come together as we had wanted. We are especially pleased with the under-sink pull out drawer, it was even better than we had imagined. Overall the project was on-time, under budget, and met our specifications.
We truly enjoyed working with Roberts' Residential Remodeling on updating the upper living space of our home.
From beginning to end, John and the team exceeded our expectations. They were highly competent, friendly and conscientious in their work. Our questions were answered in a timely manner and our project was completed within budget and on time.
We love being in our beautifully remodeled home and would gladly work with them again.
Excellent company! We did a kitchen/main floor living room remodel. Our project entailed a removal of a large wall, a closet, all kitchen cabinets, soffits, tiled floor, ceiling beams, popcorn ceiling, banister, bedroom doors, feathered in oak flooring to match existing floors..we basically have a new home! Roberts provided an accurate quote, gave flexible options for design ideas, and explained their timelines which were met. Most importantly to us, they were fantastic people to work with!
We went from a worn-out kitchen with appliances and cabinets that were 53 years old to a beautiful new kitchen with custom cabinets, new hardwood floors and appliances and we couldn’t be happier! Roberts was great to work with from the first day we met with John to talk about the possibility of working with them to the final inspection. John worked with us to design our kitchen and to pick out granite and colors for the paint. We quickly learned to trust his ideas as they were beautiful and coordinated. Working with Chris, who coordinated all of the people in our home and all of the building of our cabinets, was a joy to work with. He responded to all of our questions and concerns in a timely and respectful manner. There were many people in and out of our home, all of whom were respectful and friendly. All in all, it was a GREAT experience and we would work with Roberts again in a heartbeat!
We recently had the good folks at Robert's Residential redo our kitchen and our main level plus some book cases in our study.
We first worked with Kory Holm. He was very helpful in giving us various design options and helped us with the selection of our products. He was very patient with us when we went through the eventual insecurity about what selections were the best for us.
Once all the selections were made we worked with Chris Baumann on the actual work.He was equally as patient and did a wonderful job coordinating all the various items to be installed. He had them all completed in a timely manner.
We found the installation of the work to be extremely careful to ensure the work was done to our high standards.
The bottom line is we are extremely satisfied with the people and the work that Robert's Residential did . We would welcome them to do any additional projects we would need.
We finished our remodel with Robert's in June 2016 and have been so busy enjoying our new kitchen that we are just now getting around to submitting a review.
We absolutely love the design and the quality of our new kitchen and appliances. We've been able to entertain guests in high fashion as never before. We've had large crowds for Thanksgiving, Christmas, birthdays, baptisms, fundraisers, etc. As others have stated, we interviewed several companies and Robert's was the obvious choice. Chris and Kory are very nice to work with and listened carefully to our ideas, and turned them into reality. We've been busy learning how to stir-fry, do home canning, baking, and checking out our (new) favorite recipes from around the world. We get lots of compliments from our friends--especially when we point out the craftsmanship of the custom cabinets and features.
Now that we've had several months to put our new remodel through its paces, there's not a single regret or a thing we would change. Choosing Robert's was an excellent fit for us and we can recommend them without hesitation. If you're looking for someone who can accomplish your project on time and on budget, you can't go wrong with this crew. They're very conscientious and professional.
Roberts made a dream come true. Our family had grown and we had outgrown our living space. We had a traditional multi level home, complete with a bottle neck entryway. We interviewed 3 companies, one of which we knew the sales person very well, and instantly hit it off with Kory from Roberts! Kory didn't make us feel like we were wasting his time even though he had no idea at that point if we would go with Roberts. Once we actually saw the plans, there was no doubt that they were our people. We checked out a couple of their homes in the re-modelers showcase after we signed on.
Kory was very accommodating to our schedule for all our planning meetings. He was very helpful in giving us ideas while listening to our thoughts. In the end, we removed a wall separating our kitchen and living room; turning the entire area into a kitchen/dining area. New flooring, cabinets, granite, island, railings, and lights. Each item is beautiful. The pride that goes into their woodworking is evident. They helped us create an area open enough for our growing family as well as more functional cupboard space than we ever imagined.
The remodel also included doubling our family room with an addition. We added two windows, gas fireplace, stone work, mantle, carpet, hand crafted media center and buffet, lighting, and ceiling fan. Our cramped family room is easily our favorite space with room to spare.
Our list for more projects is growing. We have become furniture snobs while looking for entry way furniture, I think I will wait until I can afford to have another piece built by Roberts!
In all honesty, this project was very long...expect to have some patience. Give yourself a large buffer in your budget or check prices on everything you pick out. Take lots of notes on what you discuss. In the end you will be very happy that you did it!
Thanks to Kory, Chris, and Robyn.
*we have had workers back a couple of times as we notice things, the response was handled quickly*
It's been a year since we did a kitchen and two bath remodel and we have never been happier. We interviewed 7 remodeling companies before we met John. RRR is beyond phenomenal. The weekly calls with Chris kept us up to date with what was going to happen next. They even came back after the job was complete to perform touch ups. I will be calling them again when it's time to do our next renovation. This was a phenomenal experience and a year after we started we are in love with our kitchen and this company.
We have used Robert Residential for both of our houses in Edina and Eden Prairie. They created great designs for both houses and completed all our remodeling projects on time and on budget. They have very professional employees and go the extra mile to make sure everything is done correctly. We will be using them for all our remodeling projects.
Five years ago, we had the Roberts Residential Team (John, Chris and Robin) help us with an excellent transformation that brought beauty, functionality and value to our home. The major renovation moved a laundry room upstairs and removed a supporting wall to create an open kitchen and family room area that has become the center for entertainment. During the renovation they kept us fully informed of any and all schedule changes and stayed on schedule. We loved their professional approach and we love the space!!!
Just recently, and again after 5 years (long after the warranty on any work had passed), we had a question about a section of the dry wall covering the support beam area that didn't seem right. As soon as we called Roberts Residential, Chris came out and inspected it right away. He determined that it was all still structurally sound, determined the issue and sent a crew to fix the dry wall section at no charge! This is the Golden Customer Service you can expect from Roberts Residential!