Home Remodeling Customer Reviews

I cannot say enough positives to express our feelings about Robert’s Remodeling in Burnsville. They recently completed a bath remodel project for us. It included gutting and enlarging the footprint of the existing bathroom. Everyone who worked on this project was professional, experienced, highly skilled, and easy to speak with. Their process was thorough and highly organized. From our first contact with Robyn at the Home and Garden show we had a good feeling about the quality and integrity of Robert’s. Chris took us through the design stage. This started in our home with him explaining the process and taking a good look at what we had in mind. It included looking over not just the room at issue, but the basement area where much of the plumbing would be completed. He took measurements, photos and got back to us to start looking over his initial design plans. Chris was a joy to work with. We met several times at their office as we sorted out the design and what we were thinking and wanted. He respected our wishes and gave us advice to help us. Chis met with us at the various venders’ showrooms as we made selections. His guidance was important in these decisions. We also had a preconstruction meeting at the house where we met with Brent, our project manager, and the plumbing subcontractor, and lead carpenter Jon. That was important as it confirmed that everyone was on the same page. All these people and others who worked on the project were experience professionals who paid attention to details and knew what they were doing. We felt very comfortable having Robert’s work on our home. Brent was the main contact through construction. He made sure we knew what was happening each week through phone calls, text messages, emails, and meetings when needed. Brent, like Chris, was easy to talk to and always on top of what was happening. We also had weekly email contact with Robyn that updated us on amounts due and what the plans were for the next week and more. They stuck very closely to the original schedule and any minor delays were from issues outside of Robert’s control. We are incredibly pleased with the quality of the work. The finished bathroom is just gorgeous. We highly recommend their services and will have them back if we need to do more remodeling. Thank you for a great project.

Chris impressed us from the get-go - his professionalism, no-nonsense demeanor and unflappable manner helped our anxiety about choosing a contractor. He was direct and honest with questions. And always responsive during the process. We appreciated the workers’ skill set and how timelines /deadlines were very well managed. Brent our project manager went out of his way to help on critical details which we really appreciated. Roberts’ did a great job renovating and adding a bathroom to our 1934 home — Chris listened to our concerns about keeping to the integrity of the home. Heartily recommend this group for any projects. They know their stuff and they know how to treat a customer…. And Robyn - thanks for all the weekly detailed updates -

I am thrilled with the results of my Robert’s Residential Remodeling project! The design process was both efficient and unhurried. The construction team was protective of my living space, great communicators throughout the process and responsive to my questions and requests! I’d recommend Robert’s Residential Remodeling to anyone with a need or desire to change or transform your living spaces!

In 2003 I met John and Chris when I contracted with Roberts' Residential Remodeling to finish my basement. They did a great job. Twenty years later I contacted Roberts' again to remodel my kitchen. John and Chris were both still there and remembered me. My kitchen is an odd shape. Instead of three walls with 90 degree corners, I have five walls with 135 degree corners. Working with my sketches, Roberts' did a wonderful job wrapping cabinets around this horseshoe shaped room. The cabinets fit beautifully with no wasted space.
I'm not good at selecting colors and textures. John was a big help in selecting wood species, colors, countertops, flooring, and lighting. He didn't do it for me, but he did point me in a better direction when I tried to go astray. Roberts' showroom has examples of all the little things one has to choose from door/drawer profiles and hardware, and countertop and flooring samples. The project's contract clearly described their and my responsibilities. Where changes happened, options were made clear and documented.
Once construction started, I worked with Chris on an almost daily basis. He was on site to answer my questions and to make sure the right people were there. Roberts' carpenters were meticulous in their detail. Roberts' has subcontractors that they clearly work with regularly. Chris gave me a schedule of work when the job started. Even though there were a couple surprises during demolition and I had a couple of changes along the way, that schedule worked out pretty well.
All in all, I am extremely happy with my new kitchen (and my 20 year old basement). I'm still excited every time I walk in.

When we were looking for a construction company to help us remodel our kitchen and family room, a neighbor recommended Roberts' Residential Remodeling and we have not been disappointed. Our salesperson helped us design our space to optimize usage and update the area. He listened carefully to our needs, offered suggestions and respected our design choices.
The project manager was a very visible presence during each step of construction. Almost every day, he arrived at the job site to check on worker progress and update us on the next steps in the process. He was a wonderful listener, offered helpful options and accommodated any changes we wanted to make to the design.
The lead carpenter's work quality was exemplary. He was meticulous and detailed in every aspect of the construction. In addition, he always cleaned the worksite at the end of each work day to reduce the amount of construction dust circulating throughout the area.
All of the Roberts’ workers and subcontractors were personable and professional. They took their jobs seriously and the quality of their work was appreciated.
The administrator communicated with us weekly about the financial aspects of the project. She always gave us timely updates on change orders and projected due dates for future payments as the project progressed.
The project is now completed and we could not be more pleased. Both areas are beautiful and reflect our personality. The work was completed in a timely fashion and the quality of work is commendable. We highly recommend Roberts Residential Remodeling for your next project!

Our 1933 kitchen was small and complicated with doorways everywhere. We were impressed with Kory's creative solutions and his focus on our wants and needs. During the remodel, Chris was on top of everything, making sure the workmanship and the materials were always top notch. The entire Roberts crew were people we felt comfortable having in our home--respectful of us and each other. The result was a fabulous new kitchen with huge drawers that open effortlessly, decorative tiling and counters, and beautifully trimmed woodwork. I'm still smiling whenever I'm in my "new" kitchen.

We recently completed a remodel of the first level of our house. We had a wonderful experience with Roberts’ Residential Remodeling. From the very beginning John, Chris and their team were hands on guiding us through this rather large project. We are very happy with the end result and would recommend Roberts’ as a great partner to work with.

We recently completed a remodel of our kitchen, dining room, living room and master bathroom. We had a great experience working with Roberts’ Residential Remodeling, especially with our project manager Chris and his crew. Chris was very detail oriented, patient in answering all of our questions and responsive to our concerns. We are very pleased with the final product and happy to be enjoying our “new” house!

From the beginning to the end of the project to finish our 1/2 story of our home, Roberts' Residential Remodeling exceeded our expectations!

The planning went smoothly, including working with the companies they provided for picking out the carpeting and lighting. There was very good communication of all the upcoming work. There were no unexpected surprises. The foreman and all of the workers were friendly and arrived as scheduled. The quality of the workmanship was excellent.

We now have a beautiful upstairs room that we are enjoying!

We used Robert's Residential for an addition of a four season porch and replacing our outside deck on our home. We could not of been happier with the process and the results.

From the beginning Kory, as our designer worked with my wife and I and incorporated all of our thoughts during the planning phase to come up with a beautiful design. Once the project began, Brent, our project manager took over. From adding footings, to framing, from the electrical, to the heated wood flooring, ship lap walls, tongue and groove ceiling, new decking, steps and railing, every detail was done perfectly. The communication from the team was awesome and every worker was courteous and professional. We highly recommend Robert's Residential!